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FAQ
THE MOST COMMON QUESTIONS
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I just placed my order, when will I receive it? I'm excited!**Please first check the announcement bar at the top of the website for any current shipping announcements** Typically most domestic orders will arrive within 5-7 business days. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package. However, I always want to make sure you receive the order that you paid for so please contact me at yolanda@yolandadeniseco.com if you ever have any concerns with the status of your order.
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What is your processing time on orders?**Please first check the announcement bar at the top of the website for any current shipping announcements** Once an order is placed, there is a 24-48 hour processing time. I do my best to get orders shipped out as quickly as possible! I ship out Monday-Friday and on Saturdays when Monday is a holiday.
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Do you ship internationally?No, Not at this time. But, this will be a feature that Yolanda Denise & Co. will be adding in the near future.
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What is your wax blend made of?The wax used in my candles is a custom blend made up of Coconut, Soy, Apricot and Paraffin.
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